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Select Order
Enter your order number and billing zipcode to request the specific status of an item.

If your order has multiple items, you will be able to view each items status and certain levels of item details from a list. For minimum security purposes you are required to provide two pieces of information pertaining to your order.

Order Number

(No dashes or spaces)
Order Billing Zipcode

(5 digits)

Both fields are required
The order status information for orders and catalog orders does not necessarily represent the final order. Last minute customer changes to an order, product availability, credit card authorization failure, outsourced products and delays in transit caused by 3rd parties and carriers may take anywhere from 1 to 24 hours to be reflected in this system. This information should be used only for your own reference; it can not be as proof of purchase, order ownership or payment.

NOTE: Please wait 24 hours after placing your order before looking up its shipping status, as orders less than 24 hours old may not yet appear. Our systems reflect the status of your order once it has been accepted as complete and started processing toward production, not internet submission. Please allow up to one business day for your order to appear in this system from the date of online order submission.

Missing these pieces of information?
Get your order’s status by contacting our customer service department at 800.245.5775 or chat online.

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